Studex has successfully established itself as the world’s largest manufacturer of ear piercing equipment and supplies and a leading expert in supporting customers with guidance on best practice, proudly positioning ourselves as the ‘go to’ company for hygienic ear piercing advice.
We are only too aware of the challenges to both businesses and communities that lay ahead after the unprecedented impact of COVID-19, affecting businesses of all sizes in all sectors. As a trusted supplier, we have been working hard to ensure we are ready to continue to offer the support and guidance you will need to relaunch your business. We are incredibly proud to have high quality products, an experienced Regional Training Team, first class delivery and a Customer Service Team who understand your business needs.
For many years, we have represented the industry to promote best practice procedures which have been the foundation upon which our training is based and has been assured by our Primary Authority. Using this knowledge, we have produced a document, ‘Business Ready’ for what being back at work could look like. The document reminds piercers of processes that we have been training for years, including the cleaning of all surfaces and chairs before and after every piercing, washing hands and wearing gloves. Additional measures are suggested for the short term and will be reviewed as Government guidance is issued and we work through this pandemic together.
It is likely that your business will need to make adjustments such as implementing an appointment system rather than accepting spontaneous piercings, looking at how your piercing area is set up to maintain social distancing and considering the use of masks for both piercers and customers. We will also be recommending more emphasis on aftercare to keep the new piercing site clean, following hand washing techniques carefully.
We are going to work with you to provide support for piercing staff to promote the best service and reassure piercers and consumers alike about the safety of the systems and processes that are in place. Working with our extensive global network, piercing with Studex may look a little different over the coming weeks and months, however the system remains “Safe, Gentle and Hygienic”. The safety of both piercers and customers remains at the heart of everything we do.
When businesses reopen it is going to be important to build consumer confidence and promote that by piercing with Studex, you are trained and already following strict best practice procedures. We will also be supplying you with marketing tools to show consumers that by choosing a Studex piercing, they will receive a safe and professional service. Look out for our brand new Media Hub that will be launched to support our customers.
At the forefront of representing the industry in the UK, Studex will continue to work to support customers when it is the right time to relaunch your piercing service and how to do so safely and hygienically.
Our dedicated Customer Service Team will be available when we reopen to help with any account or piercing queries, and we will be presenting some fantastic offers and free marketing material to help you to promote Safe, Gentle and Hygienic piercing. We will also be updating you with exciting news around a NEW aftercare product that will be launching in Summer 2020!
While our offices remain temporarily closed, we will be returning to work very soon and look forward to speaking with you all. The whole team at Studex are missing regular contact with customers but do remember you can still email firstname.lastname@example.org if you have any urgent queries.
To all our customers, please continue to stay safe and we will be looking forward to speaking with you and continuing to support you over the coming weeks and months!